How the ATS Works and Why It’s Filtering Out Your Resume in Australia

TL;DR
  • ATS software scans Australian resumes for specific keywords before human review, often filtering out qualified local candidates.
  • Resumes fail ATS screening due to formatting issues and missing key terms from Australian job descriptions.
  • Strategic optimisation involves keyword matching, clean formatting, and measurable achievements that appeal to both digital systems and Australian recruiters.
Resume not getting interviews in Australia or New Zealand

You spend hours perfecting your resume. You apply for positions where you’re clearly qualified. Yet you hear nothing back. This frustrating experience is common in today’s Australian job market, and often, the reason isn’t personal—it’s automated.

Most companies in Australia now use Applicant Tracking Systems (ATS) to manage job applications. This software acts as a digital gatekeeper, scanning and filtering resumes before they reach human recruiters. Understanding how it works in our local context is essential for any serious job seeker.

What an ATS actually does in hiring

An Applicant Tracking System is software that helps employers manage the hundreds of applications they receive for each role. Its main job is to scan each resume for specific criteria based on the job description. In Australia, these systems typically look for:

  • Keywords and phrases from the Australian job advertisement
  • Specific skills and software experience relevant to local industries
  • Australian qualifications and certifications
  • Job titles and career progression that match local expectations

The ATS converts your resume into plain text and scores it based on how well it matches the job requirements. Resumes with low scores are often archived without ever being seen by a hiring manager. This is why researchers call many qualified applicants “hidden workers”—they’re eliminated by automated screening before getting a real chance.

Why your resume might be failing the ATS tests

Even well-written resumes can fail ATS screening for several reasons common in our market:

1. Missing Keywords

The ATS looks for exact matches with words from the job description. If your resume uses different terms—even if they mean the same thing—it may not score well.

Example: If the job asks for “experience with Xero” and your resume says “accounting software experience,” the ATS may not recognise the match.

2. Formatting Problems

Complex formatting can confuse ATS software. Elements like:

  • Headers and footers
  • Text boxes and columns
  • Graphics and images
  • Unusual fonts or tables

These can cause the ATS to misread or skip important information in your Australian resume.

3. Lack of Measurable Results

Both ATS systems and Australian recruiters respond better to specific achievements. Vague descriptions of duties don’t carry the same weight as concrete results with numbers that show real impact.

How to Optimise your resume for ATS

1. Match Keywords Strategically

Carefully review the job description and identify the most important terms. Include these naturally throughout your resume, particularly in:

  • Your professional summary
  • Skills section
  • Job achievement bullet points

Don’t just list keywords—incorporate them into descriptions of your actual work in a way that makes sense for Australian employers.

2. Use ATS-Friendly Formatting

  • Stick to standard headings like “Professional Experience,” “Skills,” and “Education”
  • Use simple, clean fonts (Arial, Calibri are good choices)
  • Avoid graphics, columns, and text boxes
  • Save your file as a Word document (.docx) or text-based PDF
  • Use bullet points for easy scanning

3. Quantify Your Australian Achievements

Replace general duty statements with specific, measurable results that Australian employers value.

Instead of: “Responsible for increasing sales”
Write: “Increased regional sales by 22% over six months through strategic client outreach, adding $150,000 in new business”

Numbers provide clear evidence of your impact and often contain relevant keywords that the ATS recognises.

A Real Australian Example: From Rejected to Shortlisted

Michael, a project manager in Brisbane, applied for 20+ positions without a single callback. His resume was strong but used international project management terminology. The specific Australian job ads he targeted mentioned “local council approvals” and “Australian standards compliance.”

We helped Michael revise his resume to include these exact phrases in his achievement statements. We also simplified his formatting to meet Australian ATS requirements and added metrics to his results. Within four weeks of submitting his optimised resume, he received two interview invitations from Brisbane-based firms.

The difference wasn’t his experience—it was how his resume communicated that experience to both the Australian ATS systems and local hiring managers.

Why Australian job seekers need localised strategy

The Australian job market has particular characteristics that affect ATS optimisation:

  • Local qualifications and certifications (like CPA, White Card, or local council approvals)
  • Industry-specific Australian terminology
  • Regional variations in job titles and responsibilities across states
  • Cultural preferences in resume style and communication

Generic online advice often misses these nuances. At ExpertsCentre, we specialise in the Australian and New Zealand markets. Debra O’Brien and her team understand exactly what local ATS systems look for and how Australian recruiters evaluate candidates.

Our Resume Upgrade Package provides strategic optimisation based on current Australian hiring practices. We ensure your resume passes automated screening while presenting your strongest case to Australian decision-makers.

“I didn’t realise how much my international resume was working against me in the Australian market until ExpertsCentre showed me the local ATS perspective. With their optimisation, I went from complete silence to multiple interviews in weeks,” says Priya, an engineer now working in Sydney.

The ATS is now a standard part of hiring in Australia. Rather than seeing it as a barrier, you can learn to work with it effectively. By optimising your resume for both digital screening and Australian human review, you significantly increase your chances of being seen and selected for interviews.

Your qualifications deserve to be evaluated fairly in our local market. Don’t let automated screening prevent your resume from reaching the right people.

Ready to ensure your resume passes the Australian ATS test?
👉 Get Your Australian Resume Professionally Optimised


References:

  • Fuller, J., Raman, M., Sage-Gavin, E., & Hines, K. (2021). Hidden Workers: Untapped Talent. Harvard Business School.
  • Australian HR Institute. (2023). Australian Recruitment Practices Survey.
  • LinkedIn Australia. (2024). Australia Skills Report.

Meet your Resume Expert

Debra O’Brien

Upgrade your resume into one recruiters can’t ignore

Debra O'Brien
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