Terms and Conditions

Last Updated: January 2026

By purchasing services from ExpertsCentre.com, you agree to these terms.

  1. SERVICE DESCRIPTION

ExpertsCentre connects you with verified experts who provide professional
CV writing, cover letter creation, and LinkedIn profile optimization services.

Your CV rewrite package includes:

  • Professionally rewritten CV (1-3 pages, PDF + Word format)
  • ATS-optimized formatting and keyword placement
  • Matching cover letter template
  • LinkedIn profile summary rewrite
  • 1 revision within 7 days
  • Any additional inclusions are complimentary and may be omitted without notice.
  1. DELIVERY & TIMELINE
  • Standard turnaround: 48 hours from receipt of all required materials
  • You must provide: current CV, target role details, and any specific requirements
  • Delivery via email to the address provided at checkout
  • Revisions completed within 48 hours of request (within 7-day window)
  1. REFUND POLICY

100% SATISFACTION GUARANTEE

If you’re not fully satisfied with the quality of your new CV, request
a full refund within 7 days of delivery.

To request refund:

  • Email support@expertscentre.com with “Refund Request” in subject
  • Include reason for dissatisfaction (helps us improve)
  • Refunds processed within 7-14 business days

Refund conditions:

  • Must be requested within 7 days of CV delivery
  • One refund per customer
  • Valid for first-time customers only
  1. WHAT WE DON’T GUARANTEE

We guarantee quality CV writing. We DO NOT guarantee:

  • Interview calls or job offers (depends on market conditions, role fit, your application efforts)
  • Specific salary outcomes
  • Hiring decisions by employers

Your career success depends on many factors beyond CV quality.

  1. YOUR RESPONSIBILITIES

You agree to:

  • Provide accurate information and materials
  • Respond to expert requests within 48 hours
  • Use the CV professionally and legally
  • Not resell or redistribute our work
  • Not request revisions beyond reasonable scope
  1. INTELLECTUAL PROPERTY
  • You own the final CV content (it’s about YOUR experience)
  • We retain rights to templates, formatting, and methodology
  • You may use the CV for personal job applications
  • You may NOT resell, redistribute, or claim our work as your own creation
  1. PRIVACY & DATA
  • We collect only information necessary to deliver services
  • Your CV and personal details are confidential
  • We never share your information with third parties (except payment processors)
  • We may use anonymized examples for marketing (names/details removed)
  • See full Privacy Policy
  1. LIMITATION OF LIABILITY

ExpertsCentre and our experts provide CV writing services “as is.”

We are NOT liable for:

  • Job application outcomes
  • Employer decisions or hiring practices
  • Technical issues beyond our control (email delivery, file compatibility)
  • Consequential damages or lost income

Maximum liability limited to amount paid for service.

  1. DISPUTE RESOLUTION
  • Contact support@expertscentre.com first for any issues
  • We’ll work to resolve within 7 business days
  • Disputes governed by laws of Victoria, Australia
  • For unresolved issues, mediation before legal action
  1. CHANGES TO TERMS

We may update these terms. Continued use after changes = acceptance.
Material changes will be notified via email.

  1. CONTACT

Questions about these terms?
Email: support@expertscentre.com

Graphican.com Pty Ltd, trading as Experts Centre (ExpertsCentre)
Craigieburn 3064 – VIC,
Australia
ABN: ABN: 29630287642

By clicking “I Agree” (form element e.g. checkbox) or completing your purchase, you acknowledge
you’ve read and agree to these Terms & Conditions.